Social media personality Joleen Weiss recently faced public scrutiny after documenting her removal from a Ryanair flight due to her behavior toward airline staff. Weiss shared her experience online, claiming she was treated rudely and unprofessionally by the airline personnel at the Porto airport.

The Rush to the Gate and Initial Confrontation

Weiss admitted she arrived late for her flight, missing the deadline to check her luggage. She rushed to the gate just as other passengers were boarding the aircraft.

Upon reaching the gate, Weiss was filming, which reportedly drew the attention of a Ryanair employee named Isabella. Weiss claimed the employee demanded she delete the footage, threatening to call the police if she refused.

Forced Deletion and Unexpected Fees

According to Weiss’s account, she complied with the demand to erase the video. She stated the employee insisted on verifying the deletion directly from her phone.

Following this incident, a separate Ryanair representative allegedly required Weiss to pay a $75 fee for her checked bag. After paying the charge, Weiss was moments away from boarding the plane.

Verbal Abuse Leads to Boarding Denial

It was Weiss’s parting words to the gate agent that ultimately sealed her fate. Before boarding, she directed insults at the staff member, reportedly saying, “You know what, you’re a b—ch, and it costs zero dollars to be nice to someone.”

Weiss recounted that the agent immediately responded, stating she would not be permitted to board the flight. This action occurred after Weiss had already paid the additional $75 baggage charge.

Influencer's Reaction and Public Backlash

Recording her emotional state from the Porto terminal, Weiss described the experience as the “least professional” she had ever encountered, alleging discrimination. She tearfully claimed that despite seeing her distress, no one offered assistance.

Weiss, who describes herself as the “happiest and kindest human being to everybody,” posted the video online, expecting support. However, social media users largely sided with Ryanair staff. Critics pointed out the contrast between her self-description and her actions toward the gate agent.

Social Media Commentary

One commenter noted that while they fly Ryanair frequently, they have never been refused boarding, suggesting a correlation between their own conduct and the outcome. Another user directly referenced Weiss’s behavior, stating, “That was not really happiest and kindest behavior of you, I am afraid.”

Weiss later posted a message directed at Ryanair, stating she had lost a genuine customer due to the treatment by “Isabella at ur Porto location.” She asserted she would rather pay significantly more for another ticket than endure such treatment again.