A couple from Essex experienced a harrowing ordeal after hiring a builder who was later branded a ‘cowboy’ contractor. The builder not only performed shoddy work but also falsely accused them of harassment, leading to their arrest.

Home Renovation Turns into Nightmare

Lucy and Rob Davies, from Basildon, Essex, began a £54,000 project to replace their conservatory with a modern kitchen and open-plan living area. They chose Steve Figg, believing his online advertisements and positive reviews.

Substandard Work and Building Violations

The project quickly deteriorated as Figg failed to meet promises, delivering substandard workmanship and repeatedly violating building regulations. The rear extension became structurally unsound, putting the first floor at risk of collapse. The property was left exposed to the elements and infested with rats.

The couple faced a dire situation with no running water, insecure back doors, and a condemned foundation.

False Harassment Allegations and Arrest

Despite escalating issues and intervention from Basildon Council, who halted the work and issued enforcement notices, Figg filed a police complaint alleging harassment. He claimed the Davies were ‘hounding’ him and had made threats against their lives.

This led to four police officers arresting the couple, who were held in a police station for 22 hours before the allegations were deemed baseless.

Trauma and Financial Loss

The experience was particularly traumatic for Mrs. Davies, who was on maternity leave and forced to spend a night away from her infant son. She is now receiving treatment for Post-Traumatic Stress Disorder (PTSD).

The total cost of the project reached £75,000, including £28,000 for remedial work and £3,000 in legal fees.

Builder Convicted and Ordered to Pay Compensation

Steve Figg, 35, admitted to 22 breaches of building rules and received a suspended 12-month jail sentence. He was also ordered to pay £85,000 in compensation.

The judge described his work as “unsafe, badly executed and repeatedly non-compliant with building regulations.”

A Warning to Homeowners

The Davies family shared their story to warn others about the dangers of rogue traders and the importance of thorough vetting before undertaking home improvement projects. They initially trusted Figg’s claims of an Army background and professional appearance, but soon discovered discrepancies and a pattern of delays.

The case highlights the devastating consequences of hiring an unscrupulous builder and the lengths they may go to avoid accountability.