A former Morrisons supermarket manager, Sean Egan, has publicly criticized the company after being dismissed following an incident involving a shoplifter. Mr. Egan, 46, had dedicated 29 years to Morrisons before his termination.

Confrontation and Dismissal

The incident occurred when Daniel Kendall, a career criminal with over 100 prior offences, stole two bottles of Jack Daniels from a store near Walsall. Kendall became aggressive, even spitting in Mr. Egan’s face. Despite intervening to protect himself, customers, and company property, Mr. Egan was fired for violating Morrisons’ ‘deter-and-not-detain’ policy.

Policy and Aftermath

Morrisons’ policy prioritizes avoiding confrontation with shoplifters. Mr. Egan feels “thrown under the bus” for acting in what he believed was the right way. Kendall was subsequently imprisoned for 46 weeks for multiple offences.

Personal Toll

The dismissal has had a severe impact on Mr. Egan’s well-being. He has been diagnosed with depression and is struggling with suicidal thoughts. He is currently financially dependent on friends and family.

Years of Service

Mr. Egan began his career with Morrisons as a schoolboy, earning £1.97 an hour behind the delicatessen counter. He rose through the ranks to become a store manager, earning a substantial salary and bonuses. He routinely worked long hours, often 12 to 18 shifts a day, especially during peak seasons like Christmas.

Family and Emotional Distress

Mr. Egan and his wife, Nikki, own a home in Wolverhampton and have two daughters from a previous relationship. The dismissal has resulted in the suspension of his pension and investment scheme, causing significant financial hardship. He describes feeling humiliated and rejected by a company he valued.

Wife's Support

Nikki Egan describes the sacking as “devastating” and “disgusting,” emphasizing her husband’s commitment to his work and his efforts to protect the store and its customers, particularly the elderly. Despite appealing the decision, the dismissal was upheld.

Raising Concerns

The case raises questions about the balance between corporate policy and employee safety, as well as the support provided to retail employees who attempt to maintain security and protect customers. The incident has had a lasting impact on Mr. Egan’s life, highlighting the personal cost of upholding safety and responsibility.