The California State University (CSU) system recently completed a comprehensive survey examining perceptions of artificial intelligence (AI) among its students, faculty, and staff. The study, involving over 94,000 participants, is the largest of its kind in higher education.
Widespread AI Adoption, Lingering Doubts
The survey results indicate that nearly all CSU students have utilized AI tools. However, a significant majority express reservations about the trustworthiness of AI-generated results. 84% of students reported using ChatGPT, and 82% voiced concerns about the potential negative impact of AI on their future job prospects.
Student Demand for Relevant Training
Students are not only using AI but also seeking more practical training. One mechanical engineering student stated, “I want to learn AI tools that are actually used in my industry, not just generic chatbots. Show me what engineers are actually doing with AI on the job.” This highlights a desire for career-focused AI education.
Faculty Perspectives and Policy Needs
Faculty opinions on AI’s impact are divided, with just over 55% reporting a positive benefit and 52% citing negative effects so far. Both faculty and students are calling for greater involvement in the development of systemwide AI policies. Educators want a voice in determining how and which AI tools are implemented.
Inconsistent Policies and the Need for Clarity
Katie Karroum, vice president of systemwide affairs for the Cal State Student Association, noted the inconsistency in faculty practices regarding AI use. “There are going to be students who are graduating with AI literacy and some that graduate without AI literacy,” she said. Students are requesting consistent and transparent rules developed collaboratively.
CSU's AI Initiatives and Data-Driven Decisions
The CSU system has partnered with OpenAI to provide ChatGPT access and is also collaborating with Adobe, Google, IBM, Intel, LinkedIn, Microsoft, and NVIDIA. Elisa Sobo, a professor at San Diego State, emphasized the importance of data in guiding AI-related decisions: “We need to have data to make data-informed decisions instead of just going by anecdote.”
San Diego State conducted an initial campuswide survey in 2023, prompted by student complaints about inconsistent AI usage rules. This led to a requirement in 2025 for faculty to include AI usage guidelines in course syllabi. The 2025 systemwide survey data is now available through a public dashboard, offering insights by campus and demographic group.
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