Border kiosk outage causes delays at Toronto Pearson with manual processing An outage of automated border inspection kiosks at Toronto Pearson International Airport has forced CBSA officers to process passengers manually, creating long lines across 11 airports. The issue, reportedly not a cyberattack, also affected other Canadian airports and prompted safety measures at the airport. Toronto, Ontario, Canada - An outage of automated border inspection kiosks at Toronto Pearson International Airport has forced Canada Border Services Agency officers to process passengers manually, creating long lines at customs and putting pressure on staff across the country. The glitch, which was first noticed on July 29, 2012, is believed to be a technical malfunction rather than a cyberattack, CBSA officials said in an email to the news agency. CBSA officers are returning to paper forms and physical checks, verifying travelers' identities and declarations by hand."Safety and security standards will be upheld at all times, with border services officers working to verify travelers' identities, receive their declarations, and conduct any additional screening warranted by each traveler's individual circumstances," the agency said. The manual processing has caused longer-than-normal wait times at 11 international airports, including Toronto, Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, Montreal‑Trudeau, Quebec City, Halifax, Hamilton, and the city's south‑side island airport. The airport's website posted a notice warning passengers that delays were expected.While investigations continue, a spokesperson for the agency indicated there was no indication of a cyberattack and that the focus remained on keeping travelers safe and moving through the system as quickly as possible. The airport has bolstered staffing and security checks near the kiosks to minimize the impact on passengers. In a related incident, a Brampton home invasion, stabbing and attempted carjacking led to an arrest in the same city, raising concerns about potential security overlaps at local airports.Additionally, Telus has reported a data security incident that compromised customer accounts, underscoring the broader context of security challenges faced by Canadian institutions. Trudeau‑region businesses have also noted other disruptions. Vegetable producers in the Ottawa area received relief from newly announced counter tariffs, and the recently opened Gordie Howe Bridge recorded more than 270,000 crossings in its first full month, according to Statistics Canada.Meanwhile, Montreal firefighters celebrated the 9/11 anniversary and reflected on the bond with New York City. Trade discussions with U.S. officials continue, with Canadian Minister Marc‑Eugène LeBlanc engaging in talks about continued commerce. CIBC, for its part, committed $2 billion in funding for small- and medium-sized defense‑related firms to cushion the impact of current market volatility. Passengers are advised to arrive early and stay informed through the airport's official channels.While the outage remains unresolved, officials assure that all necessary measures are in place to maintain safety and security standards, and that the CBSA is working diligently to restore full kiosk functionality as soon as possible.