Google’s rebranding of Fitbit as Google Health came with a new app version in early April that many users say has back‑slid on core functionality. Reviewers on the Play Store and tech forums describe a cluttered inteface, forced AI coaching and sync problems that have even wiped historic fitness recodrs.

Cluttered UI and lost widgt control in April 2024 redesign

The April rollout replaced the clean layout with a dashboard that users call “unorganized” and “color‑clashing.” As the source reported, essential data points are now hidden behind multiple scrolling layers, forcing several swipes to reach information that previously appeared at a glance. The inability to rearrange or hide widgets has stripped longtime users of the customization they relied on.

Mandatory AI coaching sparks user backlash

Google marketed the update as an AI‑driven personal health coach, but the assistant cannot be disabled and often surfaces irrelevant metrics. A runner seeking weekly mileage, for example, may be shown a calorie‑burn summary instead, according to the source .. The AI’s recommendations sometimes contradict users’ own training plans, creating confusion rather than clarity.

Sync failures and eraseed historic data reported

Beyond aesthetics, the new app has broken core tracking. several Fitbit owners note that the app fails to sync with their bands, leading to gaps in activity and missing sleep data. In extreme cases, users claim weeks or months of logged workouts and sleep patterns have vanished, erasing the trends that inform long‑term training adjustments.

Calls for rollback and potential migration to rivals

While a minority remain hopeful for a patch, the consensus—reflected in Play Store reviews—is that the version feels unfinished and overly reliant on an AI that cannot be turned off. Users are demanding a rollback to the previous interface or at least the return of widget customization and detailed metric tracking, fearing they may switch to alternative health platforms if Google does not respond.